Free Local Delivery & Shipping
Free Local Delivery
All orders within the 02481 and 02482 zip codes are eligible for free local delivery. Orders outside of these zip codes are eligible for a flat rate shipping fee.
Orders with flat rate domestic shipping are mailed with USPS First Class postage. Most orders ship from MA. Delivery times will vary by destination location.
Please be sure to review and confirm your shipping address before checking out to prevent delays or misdeliveries. Though it is rare, if your package has been lost in transit due to a fault of the postal carrier, email us at firstname.lastname@example.org and we will either ship a replacement or issue you a refund.
Can't find your package or the package wasn't delivered on time? Please contact USPS right away. Most issues can be fixed directly with the postal service. Once your package is in USPS hands, it's out of our control. Email us at email@example.com if you need more information to file a claim.
Order Issues/Incorrect Address
We understand that accidents happen when placing an order. Email us at firstname.lastname@example.org and we'll let you know if your order shipped.
For orders that haven't shipped, we'll work with you to make the necessary adjustments to get the order right.
For orders that already shipped, please place a new order and we'll work with you to return, track down, and/or refund the original order.
Damaged during shipping: If your item(s) is damaged during transit, please notify us within five business days. Upon approval of your claim, your replacement item will be replaced and shipped ASAP.