Order Fulfillment & Returns
Bleacher Supply Co. was founded on the principle that it shouldn't take 3-5 weeks to receive custom apparel. Our goal is to deliver your order as quickly as possible and exceed your expectations with excellent product quality and customer service support.
We maintain a small inventory of apparel and gear in-house and decorate each item after an order is placed. Our typical processing time is 1-2 business days for in-stock items. Most apparel is shipped to us for decoration within 3-5 business days and then delivered to you shortly thereafter.
Water bottles, insulated tumblers and embroidered items may take up 5-10 business days for delivery after purchase due to production and shipping time from the manufacturer.
Some high demand apparel items become back-ordered during the season and we may need to switch to a comparable product to fulfill your order. If a comparable product is not available, we email the customer for input on whether to refund their money, wait for the back-ordered item and/or fulfill with a different color or style item.
Email us at email@example.com if your order is time-sensitive. We want you to be satisfied with your order and can provide production details, adjust the shipping method, and substitute another item as needed.
Returns & Exchanges
We want you to be satisfied with your order. Email us at firstname.lastname@example.org to return or exchange an item. We're happy to answer questions about sizing before purchase.